ITIL – Service Transition (ST) 3 Days Training in Oslo

Course Description:

This 3-day Course immerses learners in the overall concepts, Processes, Policies and methods associated with the Service Transition phase of the Service Lifecycle. The Course covers the Management and control of the activities and techniques within the Service Transition stage, but not the detail of each of the supporting Processes. This Course is designed using an engaging scenario-based approach to teach the core disciplines of the ITIL Best Practice and positions the l...