ITIL – Service Design (SD) 3 Days Virtual Live Training in Oslo

Course Description:

This 3-day Course immerses participants in the overall concepts, Processes, Policies, and methods associated with the Service Design phase of the Service Lifecycle. The Course covers the Management and control of the activities and techniques within the Service Design stage, but not the detail of each of the supporting Processes. This Course is designed using an engaging scenario-based approach to Learning the core disciplines of the ITIL Best Practice and positions the s...